Privacy Policy

Information We Collect

When you place an order, request a custom quote, or contact us, we collect information you provide directly, such as your name, email address, phone number, shipping address, and the details of your plaque customization.

We also collect limited technical information automatically, such as your browser type, device, and pages viewed, to help us keep the site secure and improve your experience.

How We Use Your Information

We use your information to process and fulfill orders, provide custom quotes, respond to inquiries, and, where you have opted in, send occasional updates and offers.

Payment is processed securely by Shopify. We do not store your full card details on our servers.

Sharing Your Information

We share information only with the service providers that help us run the business, for example our platform hosting and communication tools, and only as needed to provide our services.

We do not sell your personal information. We may disclose information where required by law.

Cookies

We use cookies and similar technologies to remember your preferences, keep you signed in and understand how the site is used. You can control cookies through your browser settings, though some features may not work without them.

Data Retention

We keep order and account information for as long as needed to provide our services and to meet legal, accounting and tax obligations. When information is no longer required, we securely delete or anonymise it.

Your Rights

You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing messages at any time. To make a request, contact us using the details below.

Contact Us

If you have questions about this policy or how we handle your information, email us at hello@rjproductsandsigns.com or call +1 (555) 018-2200.

RJCplaques, Studio based in New York.